Software-as-a-service applications are evolving in the enterprise market. Customer relationship management tools benefit from an integrated cloud-based architecture, as customer data can be easily pulled in and shared across the enterprise. However, organizations need to be aware of security vulnerabilities present in the SaaS environment before uploading sensitive customer data and trade secrets into the system.  Read more at - http://it.toolbox.com/blogs/insidecrm/5-security-vulnerabilities-for-saas-crm-systems-70592

Customer data is important for any organization, but sometimes, there are no proper backups. In a recent survey, it was found that 45% of companies suffered from data loss, costing companies $9,000 per occurrence. Organizations must follow some best practices for backing up your customer relationship management (CRM) tools which avoids the monetary and productivity loss associated with CRM disaster recovery. The best practices of backup are - Multiple Backup Location, Different Backup Media, Regular Backup Schedule, Tests Your Backups, and Create a Disaster Recovery Plan. Read more at - http://it.toolbox.com/blogs/insidecrm/best-practices-for-backing-up-your-crm-70593

In today’s business world, CRM software has become an integral part of customer relationship management strategy and are driven by technological developments. Businesses are moving data into the cloud, the world is switching to web-based CRM as their solution of choice. Software as a Service (SaaS) CRM services are accessed online, and allows vendors to manage the maintenance of the software and the infrastructure. To know more about the benefits of web-based CRM, follow: http://it.toolbox.com/blogs/insidecrm/make-the-move-to-the-cloud-with-webbased-crm-70596

With the advancement of technology, the nature of customer interaction is changing, and firms need  sophisticated systems to stay competitive. Nowadays, Customer Relationship Management (CRM) tools are becoming vital in every sector. But, the most important question is that why a CRM system is becoming so important these days? According to the author, following points play an important role. They are - Customer contacts are increasingly complex, Data-driven insights provide a competitive edge, Cloud-based systems are lowering prices, Social media is increasingly important to customers and businesses, and It's a platform for other systems such as Hosted PBX. Read more at - http://it.toolbox.com/blogs/insidecrm/5-reasons-crm-software-is-more-important-than-ever-70595

In cloud-based ERP systems, there is better collaboration, better data and better service to your customers. It is easy for the new system, but, enterprise cloud migration has its challenges. There could be many problems changing to a cloud-based ERP system. Organizations must follow some best practices for taking your ERP to the cloud. To know more, follow: http://it.toolbox.com/blogs/inside-erp/5-best-practices-for-taking-your-erp-to-the-cloud-70585

Businesses nowadays are consolidating customer data, from the sales contact history of service data into one place. Everything from the customer's service history of sales records is pulled together in one place. A single view of the customer has many advantages. It keeps everyone up to date and on the same page with the customer, for one thing and thereby increase customer satisfaction, build customer loyalty and allow contacts with the customer to proceed much more easily. Read more at - http://it.toolbox.com/blogs/insidecrm/a-single-view-through-crm-70579

Information plays a vital role in sales. Sales analytics is the application of analytic techniques such as data mining, which helps in sales. It tells in which direction you are going, and also help in finding prospects, target the sales efforts, nurture leads and eventually close the sale. Analytics requires data, rather data from many different sources, and CRM system should be a repository of all your organization's information on customers. Read more at- http://it.toolbox.com/blogs/insidecrm/grow-your-sales-with-analytics-70578

According to a report, it's estimated that by 2016, 36% of all data will be stored in the cloud, with the total spending on cloud computing will amount to $183 billion by the end of this year. Many businesses are moving to software-as-a-service (SaaS) cloud storage as 94% of managers say digital security was improved after transitioning to the cloud, 80% of the businesses on the cloud say it's reduced IT costs, and  52% of companies using cloud applications confess they've led to productivity and thereby increasing efficiency. There are numerous benefits of cloud storage. Read more about the benefits of cloud storage at - http://it.toolbox.com/blogs/inside-erp/cloudy-with-a-chance-of-productivity-top-3-reasons-cloud-storage-will-benefit-your-business-70586

Videos give potential customers insight about an organization and is an excellent way to grow your business. Video is an ideal medium for any company, but, you need to follow the right search engine optimization tips when planning your video campaign. To know more about, video SEO tips, follow- http://www.business2community.com/video-marketing/13-critical-video-seo-tips-01387703#uJq223u8u2kuVJzB.97

SEO is important for any business. Lucas Miller (the Founder of Echelon Copy), writes in his article about one remain relevant heading into 2016 as a master of SEO. According to him, as far as link dominance is concerned, the following are going to be extremely important - Editorial Prowess, Domain Authority, The Quality of Surrounding Links, and User Engagement. To know more, follow: http://www.business2community.com/seo/4-factors-heavily-affect-links-value-01388070#PrTqEZVezMQYtmeF.97

RAID is an acronym for redundant array of independent disks, were created to combine multiple, less expensive disks into a single high capacity and faster volume. It was created to combine multiple, less expensive disks into a single high capacity and faster volume and was designed to facilitate redundancy. The most common levels are RAID 0, RAID 1 and RAID 5. To know more about RAID, follow: http://it.toolbox.com/blogs/hardware-tech-windows/raid-what-is-it-and-do-i-need-it-70561

Nowadays, it is possible for businesses to operate in different countries around the world and there are ample opportunities all around the world for business. One of the most important things in business is communication. When a business operates globally, they have to learn different ways to communicate. Sheza Gary (Sales VP/Director), writes in her article about the tools that many businesses are turning to. They are - Conference calling, Document sharing, Project Management, and Marketing Tools. Read more at - http://it.toolbox.com/blogs/tech-advances-business/how-collaboration-tools-help-to-sync-cultures-70559

Video conferencing is becoming essential for some industries and they have tremendous benefits. With the help of video conferencing, companies are able to cut their travel costs by more than half and human resource teams are able to shorten hiring cycles. To know more about the benefits of cloud-based video technology  that  remote teams enjoy, follow: http://www.business2community.com/human-resources/5-ways-video-conferencing-supports-remote-workforce-01387855#blVwPQ9Gr6Spyo3s.97

Data is important when you target customers. You can also discover their age, location, and occupation. Through social media, you can discover their other interests. To know more about how data can be useful to segment and target your audience, follow: http://www.business2community.com/digital-marketing/using-data-segment-target-audience-01384351#5xGyKfZAbDXd6lYe.97

Every company tries to find new and creative ways of marketing. Every company tries to stand out from the crowd. Josh MacDonald (a valued contributor to Business 2 Community), writes in his article about the reasons why direct mail is better than email marketing. Read more at - http://www.business2community.com/marketing/4-reasons-direct-mail-better-email-marketing-01387896#4WMCPgGxvcugkt3W.97

IVR has become important for call centers. It acts as a doorway to your company. IVR includes call routing, prompts, voice talent and more and these must be optimized in order to initiate the best customer service possible. IVR is efficient for the company and effective for the customer, if it is installed properly. Read more at - http://www.callcentertimes.com/Home/tabid/37/ctl/NewsArticle/mid/395/CategoryID/1/NewsID/1096/Default.aspx

Disaster Recovery as a Service (DRaaS) is gaining popularity in today’s business world. But, we should know - what is Disaster Recovery as a Service or DRaaS. It is an Information Technology solution for data protection and business continuity. It is the replication and hosting of physical and virtual servers to an off-site appliance or to the cloud. Read more at: http://www.business2community.com/cloud-computing/4-reasons-disaster-recovery-service-growing-01370479#r2F3gVzSbe5LbUdm.97

Nowadays, cloud technology has infiltrated into the businesses of all kinds. Marketing is one main sector that has benefited abundantly from cloud technology, as it has tremendous capacity to amplify the efficiency of marketing processes. Shraddha Tewari (Editor at AceCloudHosting.com), writes about how cloud-based services have revolutionized the marketing world. Read more at - http://www.business2community.com/cloud-computing/6-things-competitors-know-cloud-based-marketing-applications-01382632#wzCTRyALvpvQlzRr.97

Every business must have a goal. But, what is a goal in business terms. It must be Specific, Measurable, Attainable, Realistic, and Time-Bound or SMART. Business goals must be more specific. But, it’s important to have the right metrics to meet the goal.  Juli Durante (a valued contributor to Business 2 Community), writes about the metrics one should consider to track goals regarding revenue and growth at - http://www.business2community.com/business-intelligence/what-metrics-are-important-to-track-for-revenue-and-growth-goals-01371656#qUBrOOx5Gil6mEec.97

The world of apps is evolving. There are innumerable apps in app stores across operating systems and mobile devices. So, App Store Optimization or ASO has become necessary. More and more people are downloading an app. So, it is leading to greater app engagement and better app ratings and reviews, which in turn impacts the ASO in the long run. Read more about ASO at - http://www.business2community.com/mobile-apps/6-tips-will-improve-app-store-optimization-aso-01385186#loIChtPZ5KMm66Fi.97