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New Features For Cloud-based Call Center Technology
Provider of cloud-based call center technology for enterprises, TCN Inc., has announced the release of new features for Platform 3.0 (a cloud-based call center technology that eliminates the need for complicated hardware and improves connectivity between agents and customers, thereby increasing efficiency without the need for additional staff). The new features are Extended Conditional Dialing and Aggregate Reporting. These are designed to enhance the usability of Platform 3.0. Read more at:http://www.digitaljournal.com/pr/2340989
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