CRM helps companies to maintain healthy relationship with clients. CRM software improves two aspects of business: productivity and profitability and the right technology, if implemented correctly, not only improves business, but also improves the user experience for your clientele. But, it is important to acquire the right technology. This article writes about few factors that are important before adopting any CRM software.  Read more at: http://it.toolbox.com/blogs/insidecrm/5-factors-to-consider-when-selecting-the-right-crm-solution-for-your-business-73169